Refund policy

Return and Refund Policy - 7 Days

Last Updated: August 25, 2023

Thank you for shopping at Kehs Kenitra. We want to ensure your complete satisfaction with your purchase. If, for any reason, you are not entirely satisfied with your order, we're here to help.

Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. You must also provide the original receipt or proof of purchase.

Please contact our customer service team at [customer service email] to initiate the return process. Once your return is approved, we will provide you with instructions on how to proceed.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping Costs

Please note that shipping costs for returning the item are non-refundable. You will be responsible for paying for your own shipping costs for returning the item. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

If you wish to exchange an item for a different size or color, please contact our customer service team at hello@kehskenitra.com. Exchanges are subject to availability, and the same return conditions apply.

Contact Us

If you have any questions or concerns about your return or refund, please contact our customer service team at hello@kehskenitra.com